Clear terms for a steady service.

Using BakeCadence

You must be legally able to enter a binding agreement and provide accurate account and bakery information. You are responsible for activity in your workspace, safeguarding access to it, and ensuring that your products, prices, customer communications, and fulfillment practices comply with applicable laws.

Trial and subscriptions

New bakery workspaces receive a 14-day trial without a card. The trial does not automatically become a paid subscription. Paid access begins only after you select a plan and complete Stripe Checkout.

Monthly plans renew each month and annual plans renew each year until canceled. The price and billing cadence are shown before payment. Taxes may be added where required. Plan changes, payment-method updates, invoices, and cancellation are managed through the Stripe-hosted customer portal.

Cancellation and refunds

You may cancel a software subscription through the billing portal. Unless the portal states otherwise, cancellation takes effect at the end of the current paid period and you retain access through that date. Subscription charges already completed are non-refundable except where required by law or where BakeCadence confirms a billing error.

One-time digital-product purchases are delivered after payment and are not subscriptions. If a download is defective, materially different from its description, inaccessible after a confirmed payment, or charged twice, contact support within 14 days with the email address on the Stripe receipt. We will restore access, provide a corrected file, or issue an appropriate refund. Mandatory consumer rights still apply.

Digital-product license

A digital-product purchase grants a limited, non-exclusive, non-transferable license to use and customize the files for one business you own. You may make working copies and share them with employees or contractors only as needed for that business. You may not resell, redistribute, sublicense, publish, upload publicly, or use the original files to create a competing template product.

Calculators, templates, and results

BakeCadence calculators and templates are educational planning tools, not legal, tax, accounting, nutritional, food-safety, licensing, or professional advice. You are responsible for verifying inputs, formulas, prices, allergens, labels, permitted foods, local requirements, and customer communications. BakeCadence does not promise or guarantee sales, income, savings, or profit.

Your data and storefront

You retain ownership of the business and customer information you enter. You grant BakeCadence permission to process that information only as needed to provide, secure, and support the service. You are responsible for obtaining any notices or permissions required before entering customer data or accepting storefront orders.

Acceptable use

Do not misuse the service, attempt unauthorized access, interfere with platform operation, upload unlawful content, send deceptive communications, or use BakeCadence to violate another person's rights. We may limit or suspend access when reasonably necessary to protect customers, the platform, or others.

Service availability and liability

We work to keep BakeCadence reliable, but the service is provided on an as-available basis and may occasionally be interrupted. To the extent permitted by law, BakeCadence is not liable for indirect or consequential losses, lost profits, or lost business opportunities. Our aggregate liability for a claim will not exceed the amount you paid for BakeCadence during the preceding 12 months.

Changes and contact

We may update these terms as BakeCadence evolves. Material changes will be presented through the service or posted here with a revised effective date. Questions can be sent to support@bakecadence.com.